Privacy Policy

Version 2.0 Effective 8/20/2024

Introduction

Miso Robotics, Inc. (“Company,” “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and retain personal information provided by users (“you,” “your”) of, without limitation, our websites, applications, electronic services, and online portal (collectively “Platform”). This policy is designed to comply with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the California Online Privacy Protection Act (CalOPPA).

By accessing or using our Platform, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.

Information We Collect

We collect various types of information from and about users of our Platform, including:

• Personal Information: This includes information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual and/or business. Examples include:
  • Identifiers: Name, postal address, email address, telephone number, IP address.
  • Commercial Information: Records of products or services purchased, obtained, or considered.
  • Internet or Other Electronic Network Activity: Browsing history, search history, and information on your interaction with our website or advertisements.
  • Geolocation Data: Physical location or movements.
  • Inferences: Preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Non-Personal Information: This includes aggregated information that cannot be used to identify an individual or specific business or customer. Examples include anonymized data, usage statistics, and demographic information.

How We Collect Information

We collect information in the following ways:

• Directly from You: When you provide information by filling out forms on our websites or otherwise, creating an account, using our Platform, or otherwise communicating with us whether electronically or as noted or registered electronically.
• Automatically: Through cookies, web beacons, and other tracking technologies that collect information about your browsing actions and patterns. This includes information such as your IP address, browser type, operating system, and pages viewed.
• From Third Parties: We may receive information about you from third parties, such as analytics providers, advertising networks, and social media platforms.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Platform: Processing transactions, managing your account, providing customer support, and improving our Platform.
• To Personalize User Experience: Customizing content, recommendations, and information based on your preferences and interactions.
• To Communicate with You: Sending you updates, newsletters, and promotional materials, as well as responding to your inquiries and requests.
• For Analytics and Research: Analyzing usage patterns to improve our services and Platform.
• For Security and Compliance: Protecting our Platform from fraud, abuse, and other unauthorized activities, and otherwise complying with legal obligations.

Sharing and Disclosure of Information

We may share or disclose your personal information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
• With Business Partners: We may share your information with our business partners for joint marketing efforts or co-branded services.
• For Legal Reasons: We may disclose your information if required by law, or in response to legal process, or to protect our rights, property, or safety, or that of others.
• In the Event of a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Training, Education and other Opportunities: When you register for training, educational, or other opportunities posted through our Platform, your name, contact, and professional-related information provided by you, such as certifications and resume, may be used to identify and contact you regarding other potential training and certification opportunities that may be of interest.

Your Rights and Choices

Under the CCPA and CPRA, California residents have specific rights regarding their personal information, including:

• Right to Know: You have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months.
• Right to Delete: You have the right to request that we delete any of your personal information that we collected from you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information. We do not sell personal information as defined under the CCPA.
• Right to Correct: You have the right to request the correction of inaccurate personal information maintained by us.
• Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising your privacy rights.

We extend these rights to all registered users of our Platform, regardless of state of residence. To exercise any of these rights, please contact us at contactus@misorobotics.com. We will respond to your request within the time frame required by law.

Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files that are placed on your device when you visit a website. We use cookies to:

• Enhance user experience by remembering your preferences and settings.
• Analyze website traffic and usage patterns.
• Deliver personalized content and other information.

You can control the use of cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly. For example, we may not be able to recognize your computer or device, and you may need to log in every time you visit.

Opting Out

To opt out of email marketing go to misorobotics.com/optout.

You may ask us to delete the personal information we collected about you, though we may retain certain information as permitted or required by law. To submit a request please email privacy@misorobotics.com.

Data Security

We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third Party Links

The Platform contains links to other websites such as social media platforms and event and partner websites. These websites are not covered by Miso’s Privacy Statement. Please review the privacy statements of these websites in order to understand the privacy practices of the managing third parties and service providers.

Information Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer needed, we will securely delete or anonymize it.

Children’s Privacy

Our Services are intended for use by individuals aged 18 and over, and are, therefore, not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 18, please do not provide any personal information to us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Miso Robotics, Inc.
680 East Colorado Boulevard, Suite 330
Pasadena, CA 91101
contactus@misorobotics.com